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creating authorization to release info for mobile intake
3/24/2020 10:22:54 AM
(Total replies: 1)
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| Hello,
We are working on utilizing the mobile intake option. One question I have is regarding our client consent for authorization to release information. On our current paper form, we have space for the client to list which medical facility and also which family members (and their relationship to her) she is giving us permission to release information to.
I do not see the option of a client being able to type in responses to these questions via mobile intake. Is that correct?
Thanks ... |
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error in downloading online Egiving NCS
1/15/2020 9:22:52 AM
(Total replies: 1)
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| Hello,
I am getting an error "invalid jSON primitive" message when trying to download online EgivingNCS records. Please advise.
Thank you!
Maria |
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Re: error in downloading online Egiving NCS
1/16/2020 12:38:56 PM
(Total replies: 1)
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| Thanks for the recommendation, Brian.
I wanted to let you know that the issue has been fixed. I was able to download transactions today.
Maria |
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formatting batch receipt letters
3/12/2019 7:14:31 AM
(Total replies: 2)
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| Hello,
I am trying to figure out how to edit our batch receipt letters so that the donor's mailing address can be lowered three more lines so that it properly lines up in our envelope window. Can you offer assistance?
Thank you,
Maria |
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client visit statistics
9/11/2017 3:15:09 PM
(Total replies: 1)
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| Hello Ekyros team,
Each month I would run a client visit statistics report. Under demographics, I would choose "visit type" and "sex." I then take the info received there (among other Ekyros stat reports) and compile a monthly document I present to our director and board.
Last week when running the report to receive our August stats, I noticed a difference in the amounts from previous months. The numbers are now higher than before. I am wondering how the newest update could have possibly ... |
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