Viewing User Profile for: Lenore
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Joined: 01-28-2011 11:43 AM
Last Login: 01-28-2011 11:45 AM
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Lenore has contributed to 4 out of 7,774 total posts (0.05% of total).
Most Recent Posts:
Text line 1/28/2011 11:51:51 AM   (Total replies: 1)
We are considering adding a 'text' phone as an option to remind clients/patients of their upcoming appointments. Who has recently (last 12 months) added this option? I am interested in a comparative of before 'text' option and after adding it. I am trying to establish the differences in No Show rate before and after adding a 'text' option for contacting clients. There are various schools of thought about 'texting' for this purpose. Has it cut down on 'no shows'? Is there prompt responses ...

Re: Text line 2/1/2011 1:56:15 PM   (Total replies: 1)
Thank you so much for your reply. Did your center purchase a phone just for this purpose, adding a line, or is someone using their phone?

Re: Text line 2/4/2011 8:24:44 AM   (Total replies: 0)
very interesting --- We definitely would not permit any personal phone usage with clients. Fascinating.... I believe I'll look into this a little more now. Thank you so much for your feedback and information. Have a GREAT weekend!

Re: Text line 5/5/2011 9:09:49 AM   (Total replies: 0)
While researching and chatting with folks..... and by the way - THANKS for the replies, I wonder if those who have launched and established the use of a text line would be willing to email or send me the process they used to get this thing started, including planning, policies and their procedures? Looking forward to more information and contact. lenore@carolinapregnancycenter.org

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