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cmarchionni is not online. Last active: 6/5/2006 1:30:10 PM cmarchionni
Joined: 24 Nov 2004
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Clients Seen
Posted: 02 Aug 2005 02:46 PM
I ran a report this morning of clients seen and it appears that clients who had an appointment, but didn't show up for the appointment were listed in the report. This didn't seem right because I thought the report was listing only clients who actually came in for their appointments. Am I understanding the report incorrectly or is there an error in the report?
brianp is not online. Last active: 12/20/2024 2:47:16 PM brianp
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Re: Clients Seen
Posted: 02 Aug 2005 03:19 PM
You may try running the Appointment statistics and view totals by Status. This will break out total appointment by "Show" and "No Show". Hope that helps.

brianp is not online. Last active: 12/20/2024 2:47:16 PM brianp
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Re: Clients Seen
Posted: 03 Aug 2005 04:47 PM
Hi cmarchionni,

I just talked to you via phone, but wanted to update the post here and mark it as a bug. Appointments should not be included in the totals of clients seen. We'll fix this in the next release. Thanks!

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