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adcantrell is not online. Last active: 10/9/2024 2:57:39 PM adcantrell
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Joined: 04 May 2006
Total Posts: 90
 
Issue with Individual Education Form Saving
Posted: 14 Dec 2021 12:10 PM
I am having an issue with the Individual Education Form saving. It will open and I can enter the info, but when I click Save and Close nothing happens. I can close the form, but it is not saved even if I have clicked on Save.

Thanks!

Angie Cantrell
St. Clair Co. Sav-A-Life, Inc.
Springville, AL
205-467-7322
stclairsavalife@gmail.com
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
www.ekyros.com
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Joined: 01 Mar 2009
Total Posts: 1082
 
Re: Issue with Individual Education Form Saving
Posted: 14 Dec 2021 12:20 PM
Hi Angie,
I just tested this in our demo site and couldn't reproduce the issue, I am going to give you a call so we can troubleshoot this together!

Blessings,
Ashleigh
adcantrell is not online. Last active: 10/9/2024 2:57:39 PM adcantrell
Top 25 Poster
Joined: 04 May 2006
Total Posts: 90
 
Re: Issue with Individual Education Form Saving
Posted: 14 Dec 2021 01:54 PM
I reset my modem and restarted my router and computer and that seemed to be the problem. Thanks for your help with this.

Angie Cantrell
St. Clair Co. Sav-A-Life, Inc.
Springville, AL
205-467-7322
stclairsavalife@gmail.com
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
www.ekyros.com
Top 25 Poster
Forum Moderator
Joined: 01 Mar 2009
Total Posts: 1082
 
Re: Issue with Individual Education Form Saving
Posted: 14 Dec 2021 02:23 PM
Hi Angie,
I am so glad it's been resolved, please let us know if you need help with anything else. Have a Merry Christmas!

Blessings,
Ashleigh
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