 PamW
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| Joined: 17 Jun 2019 |
| Total Posts: 17 |
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Creating Receipts for an Individual
Posted: 25 Aug 2020 02:15 PM |
I'm stumped. For some reason, when I use Creating Receipts for an individual, who I know has donated for the date range, their name may or may not show up in the Donor drop down list. Currently, I have 7 donors I need a receipt for, but was only able to pull up 3. Do you have any clues? Thanks so much!
- Pam |
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Re: Creating Receipts for an Individual
Posted: 25 Aug 2020 02:35 PM |
Hi Pam,
When running a Batch Receipt for a single Donor if the Donor's File Status is set to InActive they will not come up in the Donor drop down list. I think this should be your issue and why you are experiencing some Donor's not showing in the list.
Thanks for reaching out to the forums. Have a beautiful rest of your day!
Kris Paul
469-293-3079 x106 |
http://www.ekyros.com/Pub/images/ek-logo391x100.png |
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PamW
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| Joined: 17 Jun 2019 |
| Total Posts: 17 |
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Re: Creating Receipts for an Individual
Posted: 26 Aug 2020 10:33 AM |
Kris,
You are a genius! That was the problem. It is amazing what one little check mark can make.
Thank you for your help. Maybe, because now I will have to run a report and see how many others need to be fixed. 8-)
Pam |
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