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TheresaB is not online. Last active: 5/18/2010 11:14:41 AM TheresaB
Joined: 09 Mar 2009
Total Posts: 7
 
Printer error
Posted: 10 Mar 2010 03:15 PM
Every time I try to export data to MS Word I get this message:missing file http://www.ekyros.com:443/CPStyles/PrinterFriendly/default/css. When I save and them edit to print, ie forms etc. the grid lines don't show up. Can you help?
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
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Re: Printer error
Posted: 10 Mar 2010 03:36 PM
Hi TheresaB,
What version of Windows and Microsoft Word do you have? I am unsure of what the issue is so need further details. What form specifically are you trying to open? What are the steps you are following? I look forward to hearing from you.

Blessings,
Ashleigh
TheresaB is not online. Last active: 5/18/2010 11:14:41 AM TheresaB
Joined: 09 Mar 2009
Total Posts: 7
 
Re: Printer error
Posted: 10 Mar 2010 03:57 PM
Windows XP, 2007 Office Professional, and I was working with office forms for clients. I'm doing the same as I had in the past but now it gives me this error every time I try to export. It does this with donor receipts as well. I also have AVG virus protection if that matters.
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
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Re: Printer error
Posted: 10 Mar 2010 04:37 PM
TheresaB,
I just exported each of the 3 Office Forms out into MS Word and had no issues. I cannot say why you are experiencing this issue. Please contact us directly, (469) 293-3079, so we can better provide solutions and find the issue. Thank you!

Blessings,
Ashleigh
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