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 Author Thread: pledge reversal
jcrosby is not online. Last active: 6/2/2009 4:30:44 PM jcrosby
Joined: 26 Jan 2009
Total Posts: 6
 
pledge reversal
Posted: 02 Jun 2009 04:16 PM
We just received a call from a person who was listed as making a pledge for our recent campaign. He said he didn't know how we got his name and that he will not be making the pledge payment. How do we reverse out his pledge?
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
www.ekyros.com
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Joined: 01 Mar 2009
Total Posts: 1082
 
Re: pledge reversal
Posted: 02 Jun 2009 04:41 PM
Hi Jcrosby-

You would delete the pledge, delete him as a sponsor, and from there you can delete the donor file (once he is no longer tied to an event). If you need further assistance or I've been unclear, don't hesitate in contacting us further.


Blessings,
Ashleigh
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