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raynars220 is not online. Last active: 7/22/2014 12:02:02 PM raynars220
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Joined: 17 Mar 2009
Total Posts: 180
 
Inactive and closed client files
Posted: 29 Apr 2009 10:09 PM
We haven't been closing cases or inactivating clients. Is it necessary to do either of those?

Thanks as always for your help.

Karole for Rayna
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
www.ekyros.com
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Joined: 01 Mar 2009
Total Posts: 1082
 
Re: Inactive and closed client files
Posted: 29 Apr 2009 10:12 PM
Karole-

These are tools to better help you and your center. It is completely up to you and your center to utilize them. As you pull client files reports it does give you the option to exclude the inactive clients if you were to do a mailing or something to that effect, but again is COMPLETELY up to you.Smiley

Blessings,
Ashleigh
SandyM is not online. Last active: 12/21/2015 1:26:30 PM SandyM
Joined: 24 Feb 2015
Total Posts: 7
 
Re: Inactive and closed client files
Posted: 08 May 2015 01:10 PM
Is there a way to run a report showing the last date of activity for each client?

Thank you!

Sandy
ashleighg is not online. Last active: 12/12/2024 7:15:04 PM ashleighg
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Re: Inactive and closed client files
Posted: 08 May 2015 01:28 PM
Hi Sandym,

It's great to hear from you. As of today there is not a report that displays "date of last activity" how would your center utilize this report? What would you want the last "activity" based on? I would like to better understand how this can assist you and your center so I can add it to our feature request list. I look forward to hearing from you soon.

Blessings,
Ashleigh
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