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Andrea is not online. Last active: 3/26/2009 2:46:52 PM Andrea
Top 50 Poster
Joined: 06 Feb 2007
Total Posts: 30
 
user accounts
Posted: 29 Mar 2007 10:15 AM
I assigned a user account to one of my staff members (client services) but I've now seen that I need to change it to be a general account that my trained counselors can all use.
How do I change the name of the person the account is assigned to and the email address?

i.e from my staff member's name "Lori Taylor" (not a real name) to
volunteer counselor and from
lori's general email address to our general email address for the center.

I tried going in and changing the information,hitting update but it remains the same.

Thanks for you help!
Andrea
sarahm is not online. Last active: 5/27/2011 12:01:09 AM sarahm
www.ekyros.com
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Joined: 25 Jul 2005
Total Posts: 786
 
Re: user accounts
Posted: 30 Mar 2007 10:57 AM
Hi Andrea,

Great question. What you'll need to do is delete the existing user account and create an entirely new account. You can delete the existing account by clicking the red "X" that is just to the left of the user account (on the user accounts list found in the Administration tab). Then just add your new "general" account.

Hope this helps!

Sarah Miller

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