 dgentile
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| Joined: 19 Apr 2005 |
| Total Posts: 98 |
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difficulty printing receipt
Posted: 19 Jan 2007 10:05 AM |
| I need to print a few donor receipts, one at a time but am having difficulty. I type in the donor name in the Reports section and the database recognizes it but when I run report the page that comes up is blank, no name, no receipt letter,etc... I tried to run a report on every one and then just find the name and print it but I couldn't figure out the actual page number of the name or get the print selection to include the choice "print current page" - What is the easiest way to print one receipt? |
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Re: difficulty printing receipt
Posted: 19 Jan 2007 10:10 AM |
Hi Donna,
Please be sure you set the correct date range in the report. for example, if you want to print a receipt for a specific donor for all of 2006, enter 1/1/06-12/31/06 as the date range. Then select the specific donor from the list. Hope that helps. If you still have problems let me know. Thanks! |
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Andrea
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| Joined: 06 Feb 2007 |
| Total Posts: 30 |
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Re: difficulty printing receipt
Posted: 08 Feb 2007 06:27 PM |
| I cannot figure out how to print receipts. I've entered all my donor information (this is my/our organizations first time using ekyros). Then I went to Reports on the donor page and pulled up everyone from our banquet. I can pull up labels and lists but cannot figure out how to Print Receipts for their contributions. What am I missing? |
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Re: difficulty printing receipt
Posted: 09 Feb 2007 09:48 AM |
Hi Andrea,
First, make sure that you are using the "Batch Receipt" report. It is the first one in the list of reports. When you open this report, you will be taken to a page to select the appropriate criteria for the receipts that you are needing. If you're wanting receipts just for your banquet donations, then you can specifically use the "Event" filter to select only your banquet donations. You will also need to make sure that select the appropriate date range. When all of the set-up has been done, hit the "Run Report" button at the bottom.
You will then be redirected to a listing of donors. On the far left side of your screen you will see a "View As" drop down menu. Select the 2nd option in this list which is "Reports." This will take you to our pre-formatted receipt which is meant to be used as a receipt you can send to your donors.
You can also include a personalized letter on this receipt if you'd like. At the top of this same receipt page you'll see a "Select a Letter" drop down list. You can select a letter that's already been set-up or create a new letter by clicking on the square with 3 dots in the middle of it.
Please let us know if you have more questions about this. We'd love to help!
Blessings to you, Andrea!
Sarah Miller
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