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Jane61 is not online. Last active: 12/31/2007 1:51:00 PM Jane61
Joined: 10 Jan 2006
Total Posts: 10
 
Pledges
Posted: 10 Jan 2006 05:02 PM
This being the new year, we are entering new pledges. I set one up, put in a check received, it did not go over to the pledged amount in the "grey box"..What did I do wrong? Thanks!
sarahm is not online. Last active: 5/27/2011 12:01:09 AM sarahm
www.ekyros.com
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Joined: 25 Jul 2005
Total Posts: 786
 
Re: Pledges
Posted: 10 Jan 2006 05:20 PM
Hi Jane,
When you were entering the donation form for the check that was received towards the pledge, did you click on "select a pledge" and then actually select the pledge that you are wanting to credit? You can check this by opening up the donation form that you have already entered, and in the "Payment on Pledge" section at the bottom of that form you should see the pledge information listed there.

Hope this helps!

Sarah Miller I (972) 757-7051 I www.eKYROS.com

Jane61 is not online. Last active: 12/31/2007 1:51:00 PM Jane61
Joined: 10 Jan 2006
Total Posts: 10
 
Re: Pledges
Posted: 10 Jan 2006 05:33 PM
Thank you! I knew I was leaving something off! Thanks for your quick reply, also! Jane61
sarahm is not online. Last active: 5/27/2011 12:01:09 AM sarahm
www.ekyros.com
Top 25 Poster
Joined: 25 Jul 2005
Total Posts: 786
 
Re: Pledges
Posted: 10 Jan 2006 05:55 PM
You're very welcome!

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