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1.Copy of statement not generating in activity tab
Posted by emmaberry on 5/10/2022 4:24:18 PM
We just noticed recently that for the year of 2022, a copy of the receipt statements are not being saved and noted under that activity tab in a donor profile. It used to do this automatically for us when we generated a receipt, but it is no longer doing so. The task of creating batch receipts has changed hands so we are not sure if there is a step we are missing.
2.Re: Copy of statement not generating in activity tab
Posted by emmaberry on 5/10/2022 5:13:49 PM
Thanks Ashleigh, I will give this a try!
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