Viewing User Profile for: kristenp
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Joined: 01-16-2013 10:47 AM
Last Login: 04-14-2020 12:50 PM
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 Post Statistics
kristenp has contributed to 69 out of 7,534 total posts (0.92% of total).
Most Recent Posts:
Re: Processing credit card refunds through the online giving connector 5/8/2020 3:18:32 PM   (Total replies: 0)
Hi jvanture! Yes, Happy Friday! :) You are correct, Stewardship Technology doesn't send us the Refunds (into the Refund tab of the Online Giving Connector) like some of the other payment processors provide. It is convenient to be able to reconcile the refunds while still in the Register by seeing if the gift had been posted to the file and then having the ability to "reconcile" which deletes it from the Donor file while you are able to keep working in the Register. However, some ...

Re: Prenatal Care Report 4/14/2020 2:26:30 PM   (Total replies: 1)
We will be adding the Health History form to statistics. The first question on the health history, are you in prenatal care? will be one of the demographics you can select which will populate totals of yes and no allowing you to "drill down" on the number by date range of those for "yes" or "no" to get the list of clients that make up each number. Kristen Paul 469-293-3079 x106

Re: Mobile Intake on Site 7/16/2019 11:30:54 AM   (Total replies: 1)
Hi Angie, As a popular alternative, without a ReminderCall account you can let clients know when they arrive that you have the ability for them to check-in and complete their paperwork from "their own mobile device" (even your walk-ins). Just queue (attach) the needed forms to the client’s appointment form (scheduled or walk-in) and make sure it includes their birthdate. Ask them to hand you their smart phone with the camera open and let them know you are just pointing it at a QR code that ...

Re: Missing Staff/Volunteer names under activity 4/20/2019 10:40:30 PM   (Total replies: 0)
Hi Heather, Thank you for posting your question to the forums. I too suggest you give us a call on Monday to get some additional assistance. I am wondering if a Staff/Volunteer file was inadvertently deleted from the database within Staff Management when a team member left? Staff/Volunteer files should have their status changed on the file to "inactive" when someone leaves your service. This way the staff/Vol name no longer populates on the list when adding activity forms as a current ...

Re: Want to print WALK donation statements with more info than I see possible! 3/28/2019 10:34:30 AM   (Total replies: 1)
Hi jvanture, Do you happen to be bringing your WALK Event giving into CenterPiece through our online giving connector from MinistrySync? The reason I ask is you can map receipt comments when you download each batch and we pull the "walkers name" into the comments line for each donation. Therefore, each Donation receipt would include the donation amount, payment type, Event name, and the name of the walker that was being sponsored. This works especially well if Donors are sponsoring ...

Re: formatting batch receipt letters 3/12/2019 11:04:26 AM   (Total replies: 0)
Hi optionsnj, The top portion of the statement is preformatted for a standard #9 double window envelope, However, once you export your statements to MSWord you can set "Custom Margins" and just adjust your top margin only to increase the distance from the top. You might have to print a couple tests of page 1 until you get it to fit perfect for your specific envelope. This will allow you to use up the stock of what you have. We did recently remove some spacing (two lines or a "carriage ...

Re: total historical giving by donor 1/8/2019 4:45:36 PM   (Total replies: 0)
Hi BHershey, There isn't a way to be automatically alerted when a donation is added which results in one of your Donors reaching one or your giving milestones (interesting idea though) but there is a fairly easy way you could monitor this monthly. Here's an idea of one way I would locate these Donors on a monthly basis: Run your Batch Receipt Report with the date range set to 1/1/2007-today (as you indicated that is how far back your donor giving goes). Use the sum of tax deductible ...

Re: Partner Information Report 11/27/2018 11:04:25 AM   (Total replies: 1)
Hi abuckner, Thank you for posting your question to the forum. Q #54 on the CareNet affiliate renewal statistical report breaks out the relationship to the father of the baby (from the Partner information section of the case form) for all positive pregnancy cases in which the client was initially assessed as being "at risk".(those pregnant clients who were assessed as abortion-minded or abortion vulnerable). This includes the ability to drill down on each numbered response based on their ...

Re: Partner Information Report 11/27/2018 2:19:13 PM   (Total replies: 1)
If you reach out to your designated free Account Manager, she can gather the details and specifics of what you were wanting to report on. She can then document and submit to our development team for consideration. (Sounds like you might just need her to request some additional demographics added to the Client Case Statistics demographic dropdown list).This also gives you a contact to follow up with on your request. If you are unsure of who you designated person is, you can either post back ...

Re: Online Tutorials 10/8/2018 1:26:37 PM   (Total replies: 0)
Hi KathyE, Happy Monday! Wonderful to hear you are utilizing our training tutorials! All of our training tutorials have audio. We did post one May 2017 new release video in which the audio was disabled as it was produced to show at the HeartBeat conference at our booth last last year. However, all training videos do include sound. Feel free to give us a call if we can be of additional assistance. Blessings, Kris Paul 469-293-3079

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