Viewing User Profile for: brianp
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Joined: 08-01-2002 04:17 PM
Last Login: 12-04-2019 03:05 PM
Website: http://www.ekyros.com
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 Post Statistics
brianp has contributed to 1,200 out of 7,505 total posts (15.99% of total).
Most Recent Posts:
Re: Donor Management Report Summaries 1/22/2005 8:18:57 AM   (Total replies: 2)
Hi Tracy, In a future version, we will be adding a Donations statistics report that will show donation totals by event and by month. You will also be able to drill down on the monthly totals to view donor details. Drill down will work similar to the statistics in Client Management. Does this sound like it is what you need? For now, try exporting the results from the Donations report to excel and sum on the amount column to get a total for the period you specified. Hope that helps. ...

Re: Donor Management Report Summaries 4/11/2005 4:46:20 PM   (Total replies: 2)
thanks for the great explanation. i really appreciate it! we will look into enhancing the statistics so you can "drill-down" on the month column in the statistics to view the weekly and daily totals. i can't commit on a release date, by just want you to know it is something we are working on. thanks. again!

Re: error in downloading online Egiving NCS 1/15/2020 9:33:16 AM   (Total replies: 1)
Maria, We've received a number of reports from customers using eGiving having a similar problem. It appears eGiving changed something on their end that has broken our connector. This usually happens when they upgrade their API, but unfortunately they have not notified us of any changes. We're attempting to contact them today, but it's difficult as their support isn't that great...taking a long time to get back to us. I suggest you call them too and report the error. I'll post back ...

Re: error in downloading online Egiving NCS 1/15/2020 10:14:03 AM   (Total replies: 0)
Maria, It looks like they shut off their API. When our connector tries to call their API, we get an HTTP 404 page not found error. Yikes!

Re: error in downloading online Egiving NCS 1/15/2020 10:34:52 AM   (Total replies: 1)
Maria, I just heard back from MinistryBrands. They confirmed this is an issue on their end and their development team is working to fix. I'll post back here once the issue is resolved. Thanks!

Re: error in downloading online Egiving NCS 1/15/2020 10:52:48 AM   (Total replies: 1)
You're welcome. If you are as frustrated with MinistryBrands as we are, you might want to consider making a change to Stewardship Technology. They are great partners, and we also have a connector that integrates with their system. check out their website below if you're interested. Tell them eKYROS sent ya! https://www.stewardshiptechnology.com/

Re: error in downloading online Egiving NCS 1/16/2020 2:04:30 PM   (Total replies: 0)
Maria, Thanks for the confirmation. They still have not gotten back to us. <sigh>

Re: Mobile Intake on Site 7/15/2019 7:36:46 PM   (Total replies: 0)
Kiosk mode requires an additional level of security on the tablet (since it's shared). You should *not* use qr code. Please see the "About Mobile Intake Application" in the online help for details using kiosk mode. Hope that helps!

Re: Mobile Intake - Printing Client Forms 7/24/2019 6:11:29 PM   (Total replies: 1)
Dear adcantrell, The primary goal of the mobile forms is to help you go paperless. Once the forms are returned, you review the data in the Quick Form by clicking the "Start Intake" button (don't forget to select a case to apply the forms to). So your workflow should be... 1-Center send forms to client 2-Client completes and returns forms via Mobile Intake application. 3-Under Office/Mobile Intake inbox, expand row of returned form and click Start Intake 4-This opens the Quick Form ...

Re: Mobile Intake - Printing Client Forms 7/25/2019 10:43:28 AM   (Total replies: 0)
The Mobile Intake app is designed for phones and ipads. the screen should not be cut off. Are you sure your in the Mobile Intake app?

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