Viewing User Profile for: brianp
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Joined: 08-01-2002 04:17 PM
Last Login: 11-27-2018 09:18 PM
Website: http://www.ekyros.com
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 Post Statistics
brianp has contributed to 1,189 out of 7,416 total posts (16.03% of total).
Most Recent Posts:
Re: deleting donors 2/24/2006 10:47:18 AM   (Total replies: 0)
Hi Chris, During billing we count the number of files you have in your database regardless of file ID. For example, if your center had the following files in your database (notice the gap between 1000 and 2001), your database size is 3 because you have 3 physical records...*not* 2002. FileID, FirstName, LastName... ------------------------------------------------ 1000, Susie, Smith 2001, Sally, Jones 2002, Cindy, James

Re: cine loop feature on sonogram 9/17/2018 12:28:53 PM   (Total replies: 1)
Hi memrie, The pause / playback buttons on all browsers we tested with are displayed at the bottom of the video. We support all major modern browsers including Microsoft Edge, Google Chrome, Firefox and Safari (on mac, tablet, phone). What browser are you using? Each browser has it's on inline video player. I suggest you try using a different browser and see if it that helps. If you still have issues, we might need more details including a screenshot of the issue. I recommend you ...

Re: cine loop feature on sonogram 9/17/2018 12:54:07 PM   (Total replies: 0)
I would use Firefox over Microsoft Internet Explorer (IE) as IE is not as up to date with current browser standards. I also replayed cine loops with Chrome, and noticed if you move the mouse off the video, the play/pause button will eventually fade away. Hope that helps!

Re: Make File ID # Visible in Physician Sign Off 11/14/2018 9:00:53 AM   (Total replies: 0)
Hi Melbourne, We'll add client FileID to the physician review form in our next update...due in about a month. Thanks for the feedback!

Re: Problem with Online Giving Connector 5/17/2018 8:56:35 AM   (Total replies: 1)
I believe we posted a fix for this issue a few days ago. Are you still getting the error today?

Re: Problem with Online Giving Connector 5/17/2018 8:57:35 AM   (Total replies: 1)
Also, please confirm you are using the eGivingNCS connector.

Re: Problem with Online Giving Connector 5/17/2018 9:07:53 AM   (Total replies: 1)
When setting up the connector for the NEW eGiving account, you need to register with the connector name "eGivingNCS". Using the old connector called "eGiving" will not work with your new migrated account.

Re: Problem with Online Giving Connector 5/17/2018 9:14:52 AM   (Total replies: 2)
Awesome! Have a blessed day!

Re: Problem with Online Giving Connector 5/31/2018 11:00:02 AM   (Total replies: 1)
The system won't let you delete the old eGiving connector if any transactions have been downloaded. For now, just leave it and remember to use the new one. In the future, we might add a "disabled' flag you can set so it won't show up in the download screen. Hope that makes sense.

Re: Problem with Online Giving Connector 5/31/2018 11:08:38 AM   (Total replies: 0)
Thanks for the kind words Angie. We appreciate it!

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