Viewing User Profile for: brianp
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Joined: 08-01-2002 04:17 PM
Last Login: 11-30-2020 11:31 PM
Website: http://www.ekyros.com
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 Post Statistics
brianp has contributed to 1,210 out of 7,568 total posts (15.99% of total).
Most Recent Posts:
Re: iPhone App 12/30/2014 8:33:55 AM   (Total replies: 1)
Hi ccpcbanquet, Can you help us understand what workflows you would like the iPhone app to support? Due to the small form factor, it is tough to get all of CenterPiece working on a phone. However, we are open to supporting certain scenarios that make sense. Any input would be much appreciated! Thanks!

Re: iPhone App 10/5/2020 4:06:05 PM   (Total replies: 0)
Hi Angie! Our goal is to continue to enhance CenterPiece so that viewing information works well on a iPhone. We do have plans to enhance the view of client, donor and staff files. This is an ongoing work in progress. Just keep in mind, due to small form factor, iPhone will never give you a great *data entry* experience that you get today when using tablet, laptop of desktop. It's just a trade-off. Hope that makes sense.

Re: Setting up an email account 11/11/2020 1:09:38 PM   (Total replies: 0)
Unfortunately we have no knowledge of your email system and therefore cannot help you. You'll need to contact live.com for support. They should be able to provide you with everything you need As an alternative, we recommend you setup a SendGrid email account. This is the easiest way to add email integration in CenterPiece.

Re: Ultrasound reports 7/16/2020 9:25:37 AM   (Total replies: 1)
Hi melguz, What exactly is the issue? We have not received any reports of problems since the release.

Re: Ultrasound reports 7/17/2020 12:22:49 PM   (Total replies: 1)
all unsigned sonograms aren't submitted for review until you attached scans and/or a machine report (pdf). all signed sonograms are displayed under the Medical tab of the client's chart. you can also download the reports under the Signed tab of the Physician Sign-off page. if you need additional assistance please call us. our number is at the top of our web site. i'm also including it here: 469-293-3079. Call us anytime, we don't charge for support or training. hope that helps.

Re: Virtual Online Visit 1/15/2021 4:52:36 PM   (Total replies: 0)
Yes, it will be part of the CareNet 2021 Report to be released on Monday. (new question #28) We're also working on a pretty large statistics update that we hope to release towards the end of the month. It will be included as a new Demographic measure in the Case Visit Statistics. Hope that helps. Thanks for your patience while we work on the updates!

Re: clients unable to sign mobile intake forms 1/11/2021 9:49:31 AM   (Total replies: 0)
Hi Laura, It's best to call us and give us more details. We can also lookup the name(s) in your database to ensure there are no spaces. We have seen issues where there is an apostrophe in the client's name and the default character on iPhone is different than the character on windows and android devices. Any chance they have an apostrophe in their name? Please call us for more details.

Re: Object reference not set to an instance of an object. 6/11/2020 12:41:33 PM   (Total replies: 1)
Hello LClary221, Can you please provide the exact steps you complete to "close the file" resulting in the error? including the screen you start on, and/or the name of the dialog you are in when the error occurs? Sounds like you ran into a bug. Thanks.

Re: Object reference not set to an instance of an object. 6/11/2020 12:49:50 PM   (Total replies: 0)
Please email me directly with your account number, client file ID and case ID. (don't post it here). I will take a look at the case in question. my email is brianp@ekyros.com. Thank you!

Re: Unable to search under 'Files' but able to search under 'Cases' 6/22/2020 10:03:11 AM   (Total replies: 0)
Please click the Clear Filter button (in the yellow bar). Then try searching again. It appears you have additional criteria set that's resulting in 0 records found. Hope that helps.

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