Viewing User Profile for: ashleighg
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Joined: 03-01-2009 10:20 PM
Last Login: 10-04-2019 12:15 PM
Website: http://www.ekyros.com
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 Post Statistics
ashleighg has contributed to 1,023 out of 7,475 total posts (13.69% of total).
Most Recent Posts:
Re: Donor Management Report Summaries 6/21/2019 12:07:32 PM   (Total replies: 1)
Hi Pam, It's great to hear from you, thank you for taking the time to reach out. Do you currently utilize the "Deposit Number" field on the Donation form so you are able to group or see which donations go to which deposits? A great report to run would be the Donations by Designation Report which allows you to pull by a date range and see a total. Another option within this report is to pull by Deposit Number so you are able to see all donations for JUST that ...

Re: Donor Management Report Summaries 6/21/2019 12:32:22 PM   (Total replies: 0)
Hi Pam, Happy to help, how exciting! If you have any other questions please don't hesitate in reaching out. Have a wonderful weekend! Blessings, Ashleigh

Re: Feedback on updates 7/11/2019 10:05:00 AM   (Total replies: 0)
Hello Bhershey, Thank you for taking the time to reach out and share your thoughts with us! You are always welcome to reach out here in the forums or by contacting your Account Manager directly. We plan our updates based on feedback from our centers, usability of the feature, difficulty of implementation, What center are you from, this will allow me to detail your request by adding it to our feature request list? Blessings, Ashleigh

Re: Appointment Contact Information Not Updating 5/6/2019 12:12:54 PM   (Total replies: 1)
Hello Abuckner, It's great to hear from you, I hope you had a GREAT weekend! The phone number and "Client consents to text reminders" pulls down from the file at the time you link it, it is not an open-ended conversation between the file and appointment form. If you update the phone number or consent preference after the link has happened it will not automatically update the appointment form. Blessings, Ashleigh

Re: Appointment Contact Information Not Updating 5/6/2019 1:25:17 PM   (Total replies: 0)
Hello Abuckner, Yes, it has always processed in this way. It is referencing the general file at the time you link to the client file however it does not post back and call for information constantly as it is a different form. I can add this to the feature request list to be considered however I am unsure if this is possible. Thank you for taking the time to share your feedback with us, please reach out to your Account Manager directly if you'd like to share additional detail regarding this ...

Re: Marking Donor accounts for Correspondence 3/12/2009 3:37:53 PM   (Total replies: 0)
Embers- You are correct in the fact that at this point, there is no way to automatically fill out a "Correspondence" form when mail is sent to a donor. By marking a category "Monthly" and "Newsletter" this will give you an idea of how often mail is sent to them and what mailings they are included in as of right now. I will forward this suggestion on to our development team to possibly incorporate in a future release. THANK YOU for your feedback and great ...

Re: Deposit Report 10/8/2019 5:44:41 PM   (Total replies: 1)
Hello PamW, Thank you for reaching out! You are correct, the Designation is meant to map to your Item List which talks to your Chart of Accounts and translates into your P&L and other QuickBooks reports. If you have all donations going to "Operating" Designation that is where everything will funnel into. If you want to break them up to "Banquet" "Business" "General" etc. then they would funnel out that way. Give your Account Manager a call and she can discuss it in more detail with ...

Re: Mobile Intake on Site 7/15/2019 7:47:57 PM   (Total replies: 0)
Hello Angie, Yes, to add to what Brian stated you do not want to use a QR Code so you are able to stay in Kiosk mode protecting your device and its data. You would be able to, however, provide them the Access Code on a sticky note for example and they would enter that into the Mobile Intake App while in Kiosk mode. Please check out the help documentation in the User Guide, under Office, Scheduler, Mobile Intake to learn more about Kiosk Mode or call your Account Manager to help you ...

Re: Mobile Intake - Printing Client Forms 7/24/2019 5:38:36 PM   (Total replies: 0)
Hello Adcantrell, It's great to hear from you, I am so happy you are utilizing our most recent update! Once the data has been entered and saved to their file you do not have the option for a full print of forms but instead a "File Summary Report" as it is meant to be an electronic medical record (EMR) and not a full file download. with that said it does include the most pertinent information. In regards to the Pregnancy Test Form you have the option for the client to fill out ALL ...

Re: Mobile Intake - Printing Client Forms 7/25/2019 10:45:58 AM   (Total replies: 1)
Hello Angie, As Brian stated if you are in the Mobile Intake App, where the client fills out the mobile forms, and not in CenterPiece it shouldn't be cut off. Please give us a call so we are able to help you troubleshoot further. Blessings, Ashleigh

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