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 Author Thread: When I am in Online Giving Connector I get an error message ...
jvanture is not online. Last active: 3/23/2021 9:42:25 AM jvanture
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Joined: 12 Feb 2007
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When I am in Online Giving Connector I get an error message ...
Posted: 24 Feb 2021 09:35 AM
When I try to switch from New to Posted and search for a donor I get an error message when I press Refresh.

The message is:
Clear the posted record? Warning! The posted flag on the gift will be cleared and the associated donation will be deleted from the donor file.

I'm not sure why this is happening. Sometimes it doesn't happen. Can you explain it to me? I really need to use this feature.
brianp is not online. Last active: 4/16/2021 6:24:45 PM brianp
www.ekyros.com
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Re: When I am in Online Giving Connector I get an error message ...
Posted: 24 Feb 2021 09:41 AM
It appears you're hitting the enter key to apply the filter. Try clicking the Refresh button with the mouse. let me know if that works. It appears there is a small bug on the search screen where the default button is the delete key on the first record in the grid.

jvanture is not online. Last active: 3/23/2021 9:42:25 AM jvanture
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Joined: 12 Feb 2007
Total Posts: 113
 
Re: When I am in Online Giving Connector I get an error message ...
Posted: 24 Feb 2021 09:43 AM
That's it! Thank you!
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