CenterPiece Discussions  > Feature Requests  > Appointment statistics and a 4th field  
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sandyc is not online. Last active: 7/24/2015 2:35:05 PM sandyc
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Appointment statistics and a 4th field
Posted: 24 Jul 2015 02:35 PM
This would be HUGE! I have to run a couple of reports at times and compare the two of them. Another option that would be a wonderful help would to be able to run an APPOINTMENT STATISTICS report that we could somehow have time included. For example: We are attempting to assess how many clients we see on a Walk-In basis vs. by appointment. We also want to know who saw them and at what time. Right now, we have to do it manually, which takes A LOT of time and effort. What do you think?

It would also be great if we could incorporate a fourth DEMOGRAPHIC field in all of the statistical reports & if you could allow another field when running a report by staff/volunteer!Smiley

Thank you for hearing my suggestions!!!

God Bless,
Sandy <><
doloresc is not online. Last active: 6/22/2020 4:44:24 PM doloresc
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Re: Appointment statistics and a 4th field
Posted: 28 Jul 2015 02:16 PM
Sandyc I apologize for the delay in response to this. Those are both great suggestions. I can see how having the ability to view times would greatly assist in time management and planning for optimization of staff and volunteer times/office hours. As far as the demographics of staff/volunteer in statistics goes, that might pose a bit more challenge for development just due to the fact that the system would have so many drill down and filtering points in which to search. I will certainly bring it up to DEV though and relay your suggestions and I do see where it would be very helpful!
Thank you SO much for taking the time to share this with us and thank you for partnering with us in this ministry!
abuckner is not online. Last active: 5/15/2020 9:57:45 AM abuckner
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Re: Appointment statistics and a 4th field
Posted: 27 Apr 2017 09:19 AM
The appointment time is much needed for our reporting in order to assess our operating hours on a regular basis.

What two reports are you running to get this information? I run the appointment statistics, but am not sure which other report shows the appointment times.

Thanks,
Amanda
khristeyc is not online. Last active: 4/14/2020 12:09:46 PM khristeyc
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Re: Appointment statistics and a 4th field
Posted: 01 May 2017 09:42 AM
Hi Amanda,

We would love to discuss further with you on what you would find most beneficial in tracking appointments by time range. For example: We could possibly track appointments by the HOUR they are scheduled OR another option would be to break down appointment times by: AM, Afternoon and PM hours.

In order for us to accurately submit your suggestion on this topic to our development department, would you please contact your eKyos Account Manager or myself so that we can discuss further?

My contact is 469-293-3079 X107.

Thank for your feedback and we look forward to hearing from you!

Have a great day!
Khristey Chatham
abuckner is not online. Last active: 5/15/2020 9:57:45 AM abuckner
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Re: Appointment statistics and a 4th field
Posted: 02 May 2017 11:48 AM
One more question - is there a way to get a report of all the comments in the appointment section? I think this would be really useful for us given we write many notes in the comment section regarding the upcoming client.

Thanks,
Amanda
abuckner is not online. Last active: 5/15/2020 9:57:45 AM abuckner
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Re: Appointment statistics and a 4th field
Posted: 22 May 2017 08:35 AM
One more thought/request..

Could we get the information about when the appointment was created? For example - if I scheduled an appointment two weeks ago and she didn't show up, that would be of interest. we are booking appointments far in advance and this information would be helpful to our planning efforts.

Thanks!
khristeyc is not online. Last active: 4/14/2020 12:09:46 PM khristeyc
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Re: Appointment statistics and a 4th field
Posted: 22 May 2017 08:52 AM
Hi and thank you for posting on our forums!

Great feedback! Including the time of appointment in the Appointment Stats is something we have discussed as a possible future update and agree it would be beneficial in helping the Center to track for benefits of scheduling staff and tracking appointment show vs. no show rate. Thank you again for taking time to share this with us and we appreciate the feedback!

Have a great day!
Khristey Chatham
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